Sitecats Web Development | Two New Locations to Serve You
18 E. Court St., Doylestown, PA 18901  ||  123 Telford Pike, Telford, PA 18969
Doylestown Studio Open Weekdays 9-5, Walk-ins Welcome, 215-345-9050
Telford Office Open by Appointment, Call 215-723-7050
Listen to BuxMont Live, Mondays at 11 on WNPV 1440 AM

Purchase Support Packages - Hosted Clients Only

Sitecats goal is to provide training on your site so all changes can be done without our intervention. We do understand that from time to time you need extra help. We've taken a great deal of time to construct the following REDUCED rates for prepaid support. Due to the amount of support calls Sitecats is experiencing, we now need to charge for support calls that are related to the operation of your site. If you call Sitecats regularly, we STRONGLY recommend that you purchase one of the following support packages offered here. This new support policy has been in effect as of February 1st, 2010.*

Alternatively, there are various other resources available on the web for free support:

3_mon_no_proram_small$169.00 pre-paid - 3 months support
Includes up to 4 hours support on the operation of your site.
Does NOT include new programming, modifications or additions by Sitecats. 3 months/4 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge.  You save 181.00!
6_mon_no_program_small$299.00 pre-paid - 6 months support
Includes up to 8 hours support on the operation of your site.
Does NOT include new programming, modifications or additions by Sitecats. 6 months/8 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge. You save 401.00!
12_mon_no_program_small$695.00 pre-paid - 12 months support
Includes up to 20 hours support on the operation of your site.
Does NOT include new programming, modifications or additions by Sitecats. 12 months/20 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge. You save 1055.00!
8750_hour_small$87.50 per hour minimum, pre-paid As needed support.
Short calls or support email replies will be calculated as one hour minimum

*New for Fall/Winter.  
Affordable package deals including programming:
3_mon_with_program_small$295.00 pre-paid - 3 months support w/programming.
Includes up to 4 hours support and programming for your site.
Include support PLUS new programming, modifications or additions by Sitecats. 3 months/4 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge. You save 205.00!
6_mon_with_program_small$765.00 pre-paid - 6 months support w/programming.
Includes up to 12 hours support and programming for your site.
Include support PLUS new programming, modifications or additions by Sitecats. 6 months/12 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge. You save 735.00!
12_mon_with_program_small$1485.00 pre-paid - 12 months support w/programming.
Includes up to 24 hours support and programming for your site.
Include support PLUS new programming, modifications or additions by Sitecats. 12 months/24 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge. You save 1515.00!
125_hour_small$125.00 per hour minimum, pre-paid.  Support w/programming.
Short calls or support email replies will be calculated as one hour minimum.

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